This Privacy Policy outlines the data collection, usage, and sharing practices of SiliconSky Appliance Repair (we, us, or our). By using our website or services, you consent to the data practices described in this policy.

Information Collection

We collect personal information that you provide to us directly when you use our website's call request form or contact us via phone, email, or text. The personal information collected may include your name, phone number, email address, and any other information you choose to provide when contacting us.

In addition to the personal information you provide, we automatically collect certain non-personal browsing data using cookies and web beacons. This data includes your IP address, browser type, and pages visited on our website to enhance your browsing experience.

Use of Information

Your personal information is used to contact you for service-related purposes as agreed upon. We may use your information to respond to inquiries, provide repair services, and communicate with you about your service requests.

Non-personal browsing data is used to improve our website's functionality and user experience. We analyze this data to understand user behavior and website performance.

Information Sharing

We may share your personal information with our trusted partners to facilitate operational and service needs. These partners are obligated to protect your information and use it solely for the purposes of providing the requested services.

Your personal information is not sold to or shared with unrelated third parties for marketing purposes without your explicit consent.

User Agreements

By contacting us through our website or directly, you agree to allow us and our partners to communicate with you via phone, email, or text for service-related purposes. You also acknowledge that your information may be shared with trusted partners to support service and operational requirements.

You waive your right to sue or take any legal action beyond direct negotiation for disputes arising from the use of our website or services. In the event of any claims, the maximum compensation is limited to $100. You agree to bear your own legal fees and expenses related to dispute resolution.

Data Security

We implement reasonable security measures to protect the personal information you provide from unauthorized access and use. However, no data transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Your Choices

You have the right to opt-out of communications from us or our partners at any time. To opt-out, please contact us at (408) 300-7350. Note that opting out may affect our ability to provide certain services to you.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. We will post any changes on this page, and the updated policy will become effective upon posting.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at (408) 300-7350.